Payment Policy

Payment Policy

At Mekworks, we strive to offer our customers a safe and seamless shopping experience. Our payment policy outlines the methods of payment we accept and how we process payments for your convenience and security.

Accepted Payment Methods

We accept the following payment methods:

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro.
• Mobile Wallets: Apple Pay, Google Pay, Shop Pay.
• PayPal: You can pay via your PayPal account for added security and convenience.
• Other Methods: Union Pay.

Payment Process

1. Authorization: All payments are processed securely at the time of your purchase. By completing your order, you authorize us to charge your payment method.
2. Secure Transactions: We use Shopify Payments, PayPal, and other trusted payment gateways to process all transactions securely. All payment information is encrypted using Secure Socket Layer (SSL) technology to ensure your details are kept safe.
3. Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase.

Currency

All transactions on Mekworks are processed in GBP (British Pounds). If you are purchasing from outside the UK, your bank or card issuer will convert the charge into your local currency at their exchange rate.

Payment Failures

In the event of a failed payment, we will notify you immediately. You may be asked to provide an alternate payment method to complete the transaction. If we are unable to process payment after multiple attempts, your order will be canceled.

Taxes, Duties, and Fees

• UK Orders: Prices on the website include UK VAT (Value Added Tax), where applicable.
• International Orders: Any customs duties, taxes, or import fees for international orders are the responsibility of the customer. These fees may vary depending on your country of residence, and it is advised to check with your local customs authority for more information.

Refunds and Cancellations

1. Refunds: If you are eligible for a refund (subject to our Refund Policy), we will process the refund to your original payment method. Please allow a few business days for the refund to appear in your account, as processing times may vary depending on your bank or payment provider.
2. Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. Cancellations can only be processed before the item has been shipped.

Payment Security

We take your security seriously. All sensitive payment information is handled by Shopify Payments or PayPal, both of which offer secure payment processing. We do not store any sensitive payment data on our servers. Your transaction details are encrypted to ensure a safe experience every time you shop with us.